1. Trust – At the core of effective relationships is trust. It’s a small word, but it has a huge impact on how you manage. Trust means confidence in and reliance on good qualities, especially fairness, truth, honor or ability. When employees trust you, they believe you will do the right thing, they believe you will not sacrifice them. They have confidence in your skills and judgment. In today’s environment, trust is not just a nice-to-have social virtue, but also a critical leadership competency. What have you shared with your employees that let them know you are trustworthy? Here are a few behaviors that support trust:
Be open and friendly to put people at ease
Show genuine interest in the needs and concerns of others.
When possible, leave others feeling better after you have interacted with them
Create an environment that makes work enjoyable
Respond appropriately to subtle or nonverbal cues from others
Treat people with respect; be aware of your words and tone of voice
Treat everyone fairly
When someone tells you something in confidence, it needs to stay in confidence
Respect relationship boundaries
Follow through on your commitments
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